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The ability to manage difficult people successfully is crucial to anyone who wants to advance their career.
Written by David Cotton, leading expert as both a coach and practitioner, this book quickly teaches you the insider secrets you need to know to in order to successfully manage difficult people.
The highly motivational 'in a week' structure of the book provides seven straightforward chapters explaining the key points, and at the end there are optional questions to ensure you have taken it all in. There are also cartoons and diagrams throughout, to help make this book a more enjoyable and effective learning experience.
So what are you waiting for? Let this book put you on the fast track to success!
Sunday: Understanding and preventing difficult behaviour
Monday: Developing your skills for managing difficult people
Tuesday: More advanced skills for managing difficult people
Wednesday: Managing specific types of difficult behaviour
Thursday: Feedback that works and critical converstions
Friday: Managing conflict
Saturday: Getting support and escalating issues
David Cotton is an international trainer, speaker, facilitator and author. He is a Felow of the British Institute for Learning and Development, a Member of the Institute of Leadership, and an accredited DISC practitioner. He has run a successful consultancy since the 1980s, working on 4 continents and more than 30 countries.
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- ÉditeurTeach Yourself
- Date d'édition2014
- ISBN 10 1471800342
- ISBN 13 9781471800344
- ReliureBroché
- Nombre de pages128
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Managing Difficult People in a Week (Paperback)
Edité par
John Murray Press, London
(2014)
ISBN 10 : 1471800342
ISBN 13 : 9781471800344
Neuf
Paperback
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Description du livre Paperback. Etat : new. Paperback. Written by David Cotton, a leading expert as both a coach and a practitioner, this book quickly teaches you the insider secrets you need to know in order to manage difficult people successfully.The highly motivational 'in a week' structure of the book provides seven straightforward chapters explaining the key points:- Sunday: understanding and preventing difficult behaviour - Monday: developing your skills for managing difficult people - Tuesday: more advanced skills for managing difficult people - Wednesday: managing specific types of difficult behaviour - Thursday: feedback that works and critical conversations - Friday: managing conflict - Saturday: getting support and escalating issues At the end of the book, there are refresher questions to ensure you have taken it all in. There are also cartoons and diagrams throughout, to help make this book a more enjoyable and effective learning experience.So what are you waiting for? Let this book put you on the fast track to success! A dynamic collection of tools, techniques, and strategies that will help you manage difficult people more effectively. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. N° de réf. du vendeur 9781471800344
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Managing Difficult People in a Week
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John Murray Press 2014-01-03, London
(2014)
ISBN 10 : 1471800342
ISBN 13 : 9781471800344
Neuf
paperback
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Description du livre paperback. Etat : New. Language: ENG. N° de réf. du vendeur 9781471800344
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Managing Difficult People in a Week (Teach Yourself: Relationships & Self-Help)
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Teach Yourself
(2014)
ISBN 10 : 1471800342
ISBN 13 : 9781471800344
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Paperback
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Description du livre Paperback. Etat : New. BRAND NEW ** SUPER FAST SHIPPING FROM UK WAREHOUSE ** 30 DAY MONEY BACK GUARANTEE. N° de réf. du vendeur 9781471800344-GDR
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Managing Difficult People in a Week
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John Murray Press
(2010)
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ISBN 13 : 9781471800344
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Description du livre Paperback / softback. Etat : New. New copy - Usually dispatched within 4 working days. A dynamic collection of tools, techniques, and strategies that will help you manage difficult people more effectively. N° de réf. du vendeur B9781471800344
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Managing Difficult People in a Week (Teach Yourself)
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Teach Yourself
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Managing Difficult People in a Week: A Teach Yourself Guide
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Description du livre Paperback. Etat : Brand New. 1st edition. 128 pages. 7.75x5.00x0.50 inches. In Stock. N° de réf. du vendeur __1471800342
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Managing Difficult People in a Week (Teach Yourself)
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Managing Difficult People in a Week
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Description du livre Etat : New. Learn in a week, what the experts learn in a lifetime Num Pages: 128 pages, black & white illustrations. BIC Classification: KJMV2. Category: (G) General (US: Trade). Dimension: 197 x 129 x 10. Weight in Grams: 128. . 2010. 1st Edition. Paperback. . . . . N° de réf. du vendeur V9781471800344
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Managing Difficult People in a Week (Teach Yourself)
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Teach Yourself
(2010)
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ISBN 13 : 9781471800344
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Description du livre Paperback. Etat : new. Brand New Copy. N° de réf. du vendeur BBB_new1471800342
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Managing Difficult People in a Week
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(2010)
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ISBN 13 : 9781471800344
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Couverture souple
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Description du livre Etat : New. Learn in a week, what the experts learn in a lifetime Num Pages: 128 pages, black & white illustrations. BIC Classification: KJMV2. Category: (G) General (US: Trade). Dimension: 197 x 129 x 10. Weight in Grams: 128. . 2010. 1st Edition. Paperback. . . . . Books ship from the US and Ireland. N° de réf. du vendeur V9781471800344
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